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Mission & values

Our Mission

To be the hospital of choice for friendly, quality healthcare.

Our Values: What can you expect from our staff and service?

We are proud of our reputation for excellence and the provision of high-quality healthcare that has been fostered over the past 75 years. It all stems from the The Friendlies values, which breed a special culture and ensure that we attract the right sort of people.

WISDOM: Consistent and balanced judgment in decision-making, thoughtful analysis and clear understanding of issues.

COURAGE: Pushing boundaries of knowledge through innovation, encouraging others and standing up for what’s right.

COMPASSION: Consistent, respectful connections with people, listening with understanding and showing empathy with actions of support.

DILIGENCE: Attention to detail, always striving to improve outcomes, loyalty to organisation and commitment to business goals.

FRIENDLINESS: Making people feel welcome and included genuine consideration for others in a cheerful, respectful and responsive way.