For the past 6 months, The Friendlies has implemented small team nursing in Units 1-5 and CCU.

Small Team Nursing is a method of care delivery, where a group of nurses, under the guidance of a registered nurse team leader, are collectively responsible for a group of patients.

There have been proven benefits to this type of nursing care

For patients

• Improve patient satisfaction
• Improves patient outcomes
• Improves the quality of nursing
• Increases patient observation and safety
• Decreases missed care

 For Staff

• Increases staff competency at all levels as a “grow your own model”
• Improves staff satisfaction
• Increases staff support at all levels
• Improves staff development

For Service

• Improves productivity & efficiency
• Utilises human resources effectively

As part of team nursing, The Friendlies has also implemented hourly rounding on patients. Studies have shown this may reduce falls by 50%, pressure ulcers by 14% and buzzers by 37.8%, as well as an increase in patient satisfaction.