The Friendlies Wins Studer Award
The Friendly Society Private Hospital, affectionately known as “The Friendlies,” has been awarded the Studer Group Australian Healthcare Organisation of Distinction.
In 2012, The Friendlies was introduced to Evidence-Based Leadership℠ (EBL) by Studer Group Australia. Since then, the Friendlies has grown to a 142-bed hospital and have expanded our allied health, oncology and emergency services, ready to embark on our next expansion over the next three years.
We began our EBL journey with a commitment to staff to be the “hospital of choice for friendly, quality healthcare” by cementing our culture around five core values. These values are ingrained in our culture and they are friendliness, courage, compassion, diligence and wisdom. Our best-practice Australia staff engagement surveys have shown consistent improvement from 2013: 52% engaged in a culture of ambition and now in 2019: 65.4% engaged in a culture of success.
We are humbled to have been nominated and now awarded the Studer Group Australian Healthcare Organisation of Distinction. This cannot be achieved through one person alone, but rather the whole organisation focusing on being the hospital of choice for friendly, quality healthcare.
Photo: Alan Cooper accepting the award from Michele Dobe who is the Coach for Studer Group Australasia.